Privacy Policy
So Co Cycle, LLC Privacy Policy
At So Co Cycle, LLC (“So Co Cycle”), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and disclose your personal data when you engage with our services, including our group instruction classes in indoor cycling, strength training, and Lagree.
Information We Collect
We collect personal information in various ways, including:
- Information You Provide: This includes details you actively share with us, such as when you register for a class or contact us for customer support.
- Automatically Collected Information: We may collect data such as your device information, IP address, and usage patterns when you interact with our website or social media platforms.
How We Use Your Information
We use your personal information for the following purposes:
- Customer Service: To provide and improve our services, respond to inquiries, and offer support.
- Promotions: To inform you of new services, special offers, or promotions that may interest you.
- Social Media: With your consent, we may use client photos and testimonials for social media postings.
- Analytics: We may use aggregate or anonymized data for internal analytics and service improvement.
Sharing of Information
We value your privacy and do not sell your personal information. We only share your data in the following circumstances:
- Service Providers: We may share your data with trusted service providers (such as consultants and subcontractors) who assist us in operating our business, all of whom are bound by confidentiality obligations.
- Legal Compliance: We may disclose your information if required by law or in response to legal processes.
Security of Your Information
Your personal information is stored securely in both paper and electronic formats. For your protection, all electronic payment information is managed by MINDBODY, a third-party provider, and is not stored on So Co Cycle’s personal computers.
Your Rights
You have the right to access and review your personal information held by So Co Cycle. If you believe that any of your information is incorrect or incomplete, please contact us, and we will promptly update it.
Policy Updates
We may update this Privacy Policy from time to time. Any significant changes will be communicated to you, and your continued use of our services will constitute your acceptance of the updated terms.
Contact Us
For questions about this Privacy Policy or how we handle your personal information, please contact us at:
Email: sococycle@gmail.com